Terms of service
TERMS OF SERVICE
Last updated: 10 August 2026
OVERVIEW
This website is operated by Mitibazaar. Throughout the website, the terms “we”, “us” and “our” refer to Mitibazaar.
By visiting our website, browsing our products or placing an order, you agree to follow these Terms of Service and the policies available on our Website.
Please read these Terms carefully before using our Website. If you do not agree with these Terms, please do not use the Website or place an order.
We may update these Terms from time to time. Any changes will be posted on this page.
SECTION 1 - WEBSITE USE
You agree to use this Website only for lawful purposes.
You must not use our Website to:
• Violate any applicable law or regulation
• Misuse or interfere with the Website
• Attempt to gain unauthorised access
• Upload viruses, malicious code or harmful material
• Use our content or products for unlawful purposes
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse or cancel an order where there is a legitimate reason, including suspected fraud, misuse, incorrect pricing or unauthorised activity.
You may not reproduce, copy, distribute or commercially use our Website content, photographs, product descriptions, logo or other brand materials without our written permission.
SECTION 3 - PRODUCT INFORMATION
Mitibazaar specialises in clay and terracotta water bottles.
We make reasonable efforts to display product photographs, descriptions, colours, dimensions and other information accurately.
As our products are made from natural clay and may involve handmade processes, minor variations in colour, texture, shape and finish may occur. Such natural variations are a normal characteristic of clay products.
SECTION 4 - PRICES AND AVAILABILITY
Product prices and availability may change from time to time.
We reserve the right to correct pricing, product information or availability errors and, where permitted by applicable law, cancel an order affected by such an error.
If an order is cancelled by us, any payment received for that order will be refunded as applicable.
SECTION 5 - ORDERS AND BILLING INFORMATION
You agree to provide accurate and complete information when placing an order.
We reserve the right to limit or cancel an order where necessary, including in cases of suspected fraudulent activity, incorrect information, unusual purchasing patterns or product availability issues.
If an order is changed or cancelled, we may contact you using the phone number or email address provided with the order.
For details regarding returns, refunds, replacements and cancellations, please refer to our Return, Refund, Replacement & Cancellation Policy.
SECTION 6 - PAYMENT
All payments must be completed through the payment methods made available on our Website.
You are responsible for providing accurate payment and billing information required to complete your order.
SECTION 7 - SHIPPING AND DELIVERY
Orders will be processed and delivered according to the shipping information provided on our Website.
Delivery times may vary depending on location, courier availability, weather conditions and other circumstances beyond our reasonable control.
Customers should provide a complete and accurate delivery address and contact information.
SECTION 8 - RETURNS, REFUNDS AND REPLACEMENTS
Returns, refunds, replacements and order cancellations are governed by our Return, Refund, Replacement & Cancellation Policy.
By placing an order, you acknowledge that you have reviewed that policy.
SECTION 9 - THIRD-PARTY SERVICES AND LINKS
Our Website may contain links to third-party websites or services.
We are not responsible for the content, availability, security or privacy practices of third-party websites.
Any transaction or interaction with a third party is subject to that third party's own terms and policies.
SECTION 10 - CUSTOMER FEEDBACK
If you voluntarily provide feedback, reviews, suggestions, photographs or other content to Mitibazaar, you grant us permission to use such content for legitimate business and promotional purposes, subject to applicable law.
You must not submit content that is unlawful, misleading, abusive, defamatory, infringing or harmful.
SECTION 11 - PERSONAL INFORMATION
Your submission of personal information through our Website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect and use personal information.
SECTION 12 - ERRORS AND UPDATES
There may occasionally be errors or omissions relating to product descriptions, prices, offers, availability, shipping information or other Website content.
We reserve the right to correct such errors and update information when necessary.
SECTION 13 - PROHIBITED ACTIVITIES
You must not use our Website to:
• Engage in unlawful activities
• Misrepresent your identity
• Attempt to defraud Mitibazaar or other customers
• Copy or misuse our intellectual property
• Distribute malicious software
• Collect personal information of other users without permission
• Interfere with the security or operation of the Website
We may restrict or terminate access to the Website where there is a violation of these Terms, subject to applicable law.
SECTION 14 - DISCLAIMER
We make reasonable efforts to keep our Website and product information accurate and available.
However, we do not guarantee that the Website will always be uninterrupted, error-free or available at all times.
Nothing in these Terms is intended to exclude or limit any consumer rights or protections that cannot legally be excluded or limited under applicable law.
SECTION 15 - LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Mitibazaar will not be responsible for indirect or consequential losses arising from the use of the Website or products, except where such limitation is not permitted by law.
Nothing in these Terms limits liability or consumer rights that cannot legally be limited.
SECTION 16 - INDEMNIFICATION
You agree to be responsible for losses or claims arising from your unlawful use of the Website, violation of these Terms or infringement of another person's rights, to the extent permitted by applicable law.
SECTION 17 - SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain effective to the extent permitted by law.
SECTION 18 - GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any dispute shall be subject to the jurisdiction of the competent courts as applicable under Indian law.
SECTION 19 - CHANGES TO THESE TERMS
We may revise these Terms from time to time.
The updated version will be published on this page with a revised “Last updated” date.
Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
SECTION 20 - CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
Mitibazaar
WhatsApp: +91 62891 61566
Email: mitibazaar@gmail.com
Country: India